Website Terms & Conditions

Last updated: [Date]

These Terms and Conditions govern your use of the MindWise Workplace Solutions website (mindwiseworkplace.com.au). By accessing or using this website, you agree to be bound by these terms.

Website Purpose and Scope

This website provides general information about psychological services offered by Dr. Katharine Smith through MindWise Workplace Solutions. The information on this website is:

  • For informational purposes only

  • Not intended as personal psychological advice or treatment

  • Not a substitute for professional assessment, diagnosis, or treatment

  • Subject to change without notice

No Therapeutic Relationship

Use of this website does not create a psychologist-client relationship. A formal therapeutic relationship is only established through:

  • An initial consultation

  • Completion of informed consent documentation

  • Mutual agreement to engage in services

Professional Services Disclaimer

While psychological services are provided in accordance with evidence-based practice and professional standards:

  • Individual and organisational outcomes vary

  • No specific results or outcomes are guaranteed

  • Services are not a substitute for medical treatment or legal advice

  • In the event of a mental health crisis or emergency, contact emergency services (000) or crisis support services

Information Accuracy

We endeavour to ensure information on this website is accurate and current. However:

  • Information may become outdated between updates

  • We make no warranties about the completeness, reliability, or accuracy of information

  • You should verify any information before relying on it

  • Professional advice should be sought for specific situations

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of MindWise Workplace Solutions or its content suppliers and is protected by Australian and international copyright laws.

You may:

  • View and download content for personal, non-commercial use

  • Print single copies of content for personal reference

You may not:

  • Reproduce, modify, distribute, or republish content without written permission

  • Use content for commercial purposes

  • Remove copyright or proprietary notices

  • Frame or mirror any content on another website

Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We do not:

  • Endorse or control third-party websites

  • Accept responsibility for their content or practices

  • Warrant their accuracy, safety, or suitability

You access third-party websites at your own risk.

Privacy and Data Collection

Use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of information as described in our Privacy Policy.

Website Security

While we implement security measures to protect this website:

  • No internet transmission is completely secure

  • We cannot guarantee absolute security of information transmitted through the website

  • You transmit information at your own risk

Report any suspected security breaches to contact@mindwiseworkplace.com.au

Cookies and Analytics

This website uses cookies and analytics tools to improve user experience and website functionality. You can manage cookie preferences through your browser settings. See our Privacy Policy for details.

Online Calendar & Booking System

If you use our online booking system (Calendly):

  • You agree to provide accurate information

  • You are responsible for maintaining the confidentiality of your booking details

  • You agree to our Cancellation Policy

  • Booking confirmations are subject to availability

Limitation of Liability

To the fullest extent permitted by law, MindWise Workplace Solutions and Dr. Katharine Smith shall not be liable for:

  • Direct, indirect, incidental, or consequential damages arising from use of this website

  • Errors, omissions, or inaccuracies in website content

  • Interruptions or delays in website availability

  • Unauthorised access to or alteration of your transmissions or data

  • Statements or conduct of any third party on the website

Professional Standards and Compliance

Services advertised on this website comply with:

All services are provided within Dr. Smith's scope of practice as a registered psychologist.

Booking and Cancellation

Appointments booked through this website are subject to:

  • Availability confirmation

  • Completion of required intake documentation

  • Our Cancellation Policy (24 hours notice required)

  • Payment terms as outlined on our Fees page

Contact Form and Email

Information submitted through website contact forms or email:

  • Is not secure and should not contain sensitive personal or health information

  • Does not establish a psychologist-client relationship

  • May take up to 48 hours for a response during business hours

  • Is not monitored outside business hours (Monday–Friday, 9am–5pm AEST)

For urgent matters, contact crisis support services.

Accessibility

We strive to make this website accessible to all users. If you experience barriers to accessing information:

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following changes indicates acceptance of the modified terms.

Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the Queensland courts.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and MindWise Workplace Solutions regarding use of this website.

Contact Information

For questions about these Terms and Conditions:

Dr. Katharine Smith
MindWise Workplace Solutions
Email: contact@mindwiseworkplace.com.au
Brisbane, Queensland, Australia

ABN: 66 682 916 392
AHPRA Registration: PSY0000979616